Contact us

We answer every message within one business day.

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Billing & refunds

Questions about charges, cancelling your subscription or the 30-day money-back guarantee.

support@idefnetvpn.com

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Technical support

Help with installing the apps, connection issues or choosing the right server.

support@idefnetvpn.com

Company details

AppVisia LTD
Company registration number: 17211529 (England and Wales)
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Email: support@idefnetvpn.com
Support hours: Monday–Friday, 9:00–18:00 (UTC)